Privacy Policy

Last updated: 5 November 2026

At I Do Not Need A Brand, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used and protected when you visit our website, create an account, place an order or use our online clothing designer.

1. Who We Are

I Do Not Need A Brand operates the website:

Website: https://idonotneedabrand.com/

Email: support@idonotneedabrand.com

Business Enquiries: business@idonotneedabrand.com

Telephone: 07415 187001

For questions about this Privacy Policy or how your personal information is handled, please contact us using the details above.

2. Information We Collect

When you use our website, we may collect the following information:

• Personal information: Your name, email address, telephone number, billing address and delivery address.

• Account information: Login details and information associated with your customer account.

• Order information: Products purchased, clothing sizes, colours, order history and order-related communications.

• Custom design information: Images, artwork, logos, text and other files uploaded through our online clothing designer.

• Payment information: Payment status, transaction references and relevant payment information processed through Stripe.

• Technical information: IP address, browser type, device information and website usage information where collected.

• Cookie information: Information collected through essential website cookies and other technologies according to your cookie preferences.

3. How We Use Your Information

We may use your information to:

• Process and manage customer orders.

• Process payments, refunds and cancellations.

• Create and manage customer accounts.

• Produce and fulfil customised clothing orders.

• Manage artwork and designs submitted through our online designer.

• Provide customer support and respond to enquiries.

• Send order confirmations and important service updates.

• Maintain website security and prevent fraudulent activity.

• Improve website performance and customer experience.

• Maintain business, financial and accounting records.

• Send promotional communications where permitted by applicable law.

4. Legal Basis for Processing

Under UK data protection law, we process personal information using appropriate lawful bases, depending on the purpose.

These may include:

• Contract: Where information is necessary to process an order or provide a requested service.

• Legal obligation: Where information must be retained or processed to meet legal, tax or accounting requirements.

• Legitimate interests: Where information is needed for reasonable business purposes, such as website security, customer service and business administration, provided these interests do not override your rights.

• Consent: Where you have given permission for activities such as certain marketing communications or non-essential cookies.

5. Custom Artwork and Uploaded Designs

Our website allows customers to create personalised clothing designs using our online designer.

When you upload images, artwork, logos, text or other files, we may process this information to provide the design service and fulfil your order.

You are responsible for ensuring that you own or have permission to use any artwork, photographs, logos or other materials you upload.

Please do not upload confidential information or personal information belonging to another person without the necessary permission.

Uploaded designs may be accessed by authorised personnel and relevant service providers where necessary to provide our services, produce orders or resolve customer enquiries.

We retain uploaded files only for as long as necessary for the relevant purposes, subject to applicable legal requirements.

6. Payments

Payments made through our website are processed securely using Stripe.

When you make a payment, relevant payment and transaction information may be shared with Stripe to authorise and process the transaction.

Payment card information is handled according to Stripe’s security procedures and privacy policy.

We may retain relevant transaction references and payment records for order management, customer support and legal or accounting purposes.

For more information, please visit:

https://stripe.com/privacy

7. Sharing Your Information

We may share relevant personal information with third parties where necessary to operate our website and provide our services.

These may include:

• Payment processing: Stripe, for processing customer payments.

• Website hosting: Our website hosting provider.

• Business communications: Our email service provider.

• Production and fulfilment providers: Where necessary to prepare and produce customised clothing orders.

• Delivery providers: Where necessary to arrange delivery of customer orders.

• Technical and security providers: Where necessary to maintain website functionality and security.

• Professional advisers and authorities: Where disclosure is required by law or necessary to protect our legal rights.

We aim to share only the information necessary for the relevant purpose.

Where personal information is transferred outside the United Kingdom, appropriate safeguards will be used where required under applicable data protection law.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality.

These may include cookies necessary for:

• Shopping basket functionality.

• Customer login and account management.

• Checkout and payment processes.

• Remembering website preferences.

• Maintaining website security.

Other cookies, including analytics or marketing cookies, may be used if enabled on our website.

Where required by law, we will request your consent before using non-essential cookies.

You can manage your cookie preferences through the available cookie settings on our website.

For more information, please see our Cookie Policy.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected.

This may include retaining information to:

• Complete customer orders.

• Provide customer support.

• Manage customer accounts.

• Maintain order and payment records.

• Meet applicable legal, tax and accounting requirements.

• Resolve disputes and protect our legal rights.

Retention periods may vary depending on the type of information and the reason it is held.

When information is no longer required, appropriate steps will be taken to delete or anonymise it where applicable.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Payment transactions are processed through Stripe’s payment services.

Although we take reasonable steps to protect information, no online transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Under applicable UK data protection law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Request restriction of certain processing activities.

• Object to certain uses of your information.

• Request transfer of certain personal information.

• Withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions and exceptions.

To make a privacy-related request, please contact us using the details provided in this policy.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk/

12. Third-Party Websites

Our website may contain links to external websites or third-party services.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before sharing personal information with them.

13. Children’s Privacy

Our website and services are intended for customers who are legally able to enter into purchases under applicable law.

We do not knowingly collect children’s personal information for purposes that are not permitted by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable legal requirements.

Any updates will be published on this page with a revised date.

We encourage customers to review this page periodically.

15. Contact Us

If you have any questions about this Privacy Policy, your personal information or how we handle privacy-related requests, please contact us:

Website: https://idonotneedabrand.com/

Customer Support: support@idonotneedabrand.com

Business Enquiries: business@idonotneedabrand.com

Telephone: 07415 187001